MEGAACHE DHEIA EDDINNE

Waiter

Doha, Qatar

Profile summary

Experienced and customer-oriented waiter with experience in delivering exceptional dining experiences while maintaining premium service standards. Skilled in providing excellent guest service and maintaining a professional image. Highly motivated to work in a supportive environment.

Career highlights

Positive guest feedback: Consistently received positive guest feedback for professionalism, attentiveness and hospitality.

Key skills

Skills
Upselling and persuasivenessMenu presentationPositive attitudeMultitasking and prioritizing skillsHandling complaints and problem-solvingfeedback collection and coordination with managementGuest relations & VIP service managementAttention to detailgrooming standardsSeating managementExcellent MemoryCustomer service mindsetteamworkAnility to work under pressureMicrosoft OfficePoint of Sale (POS) Systems ProficiencyMobile Ordering Systems ManagementContactless Payment HandlingWine Knowledge and Pairing ExpertiseFood Safety and Hygiene Certification (e.g., HACCP)

Professional experience

WaiterSep 2024 - Sep 2025
CH CHAKER Hotel | Algeria

• Greeting customers, ensuring an excellent first impression and escorting them to their tables. • Presenting menus, taking orders and delivering meals and beverages in a timely manner. • Ensuring VIP guests receive personalized attention and superior service. • Handling customer complaints and resolving issues promptly to maintain satisfaction. • Coordinating with management and kitchen staff to deliver high-quality service. • Monitoring billing and payment operations with accuracy • Checking customer satisfaction and escalating issues when necessary. • Assisting Head Waiters in coordinating floor operations.